The Bank of Canada looked at competition in the Canadian mortgage industry and concluded, among other things, that borrowers who use a mortgage broker pay less than those who deal with lenders directly, and that lenders maximize their profits based on observing the preferences and skills of their clients with respect to shopping and bargaining for a mortgage. Further, consumer loyalty allows banks to charge higher mortgage rates to their existing clients, while they offer larger discounts to new clients. The solution? Call Cannect.